1. Introduction
At Zenith Flo LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://www.zenith-flo.com or opt into our mobile messaging services.
2. Information We Collect
Zenith Flo LLC collects information that identifies, relates to, or could reasonably be linked to you (“Personal Information”), including:
• Identifiers: Name, email address, and phone number.
• Device Information: IP address, browser type, and operating system.
• Commercial Information: Inquiries about our marketing audit and growth services.
3. How We Use Your Information
We use your information to:
• Provide business growth consultations and marketing audits.
• Send appointment reminders and transactional updates via SMS.
• Analyze website traffic to improve user experience.
4. Cookies and Tracking Technologies
Zenith Flo LLC uses cookies and similar tracking technologies to analyze website traffic and optimize your user experience.
• SMS Tracking: We may use cookies to track your progress through our consultation intake forms. This allows us to send reminder messages if a form is started but not completed.
• Managing Cookies: You can set your browser to refuse cookies, but some parts of our site may not function properly as a result.
5. Data Security and Handling
Zenith Flo LLC maintains a comprehensive suite of security measures to ensure your data is handled safely. To protect your personal information, we use:
• Encryption: All data, including phone numbers and email addresses, is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Access Control: Access to your personal data is strictly limited to authorized personnel who require the information to perform a specific job (such as billing or customer service).
• Secure Storage: Your data is stored on secure servers provided by our CRM and SMS service providers, which maintain industry-standard security certifications.
• Data Minimization: We only collect and retain the data necessary to provide the services you have requested, and we do not store sensitive financial or government identifiers.
6. Third-Party Sharing
Zenith Flo LLC does not sell, rent, or lease your personal information to third parties. We only share data with service providers (such as our SMS platform) strictly to facilitate the services you have requested.
7. SMS Opt-In Details and Mobile Information Sharing
Zenith Flo LLC is committed to transparency regarding our mobile messaging program.
• How We Obtain Consent: Consent is obtained when users voluntarily provide their phone number and manually check the opt-in box on our website forms. By checking this box, you provide express written consent to receive recurring automated marketing and informational text messages from Zenith Flo LLC.
• No Mandatory Consent: Consent to receive text messages is not a condition of purchase for any goods or services.
• Message Frequency and Costs: Message frequency varies. Standard message and data rates may apply.
• Opt-Out Instructions: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you one final confirmation message. After this, you will no longer receive SMS messages from us.
• Support: If you are experiencing issues, you can reply with the keyword "HELP" for more assistance, or contact us directly at [email protected].
• Sharing Restrictions: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Your Rights
Under 2026 privacy regulations, you have the right to:
• Access: Request a copy of the data we hold about you.
• Deletion: Request that we delete your personal information.
• Opt-Out: Stop receiving SMS by replying STOP to any message.
9. Contact Us
For questions regarding this policy, please contact:
• Email: [email protected]
• Website: https://www.zenith-flo.com